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60 积分 2026-02-27 加入
The dimensional structure of transparency: A construct validation of transparency as disclosure, clarity, and accuracy in organizations
1天前
待确认
When a Chatbot Disappoints You: Expectancy Violation in Human-Chatbot Interaction in a Social Support Context
2天前
已完结
Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases
3天前
已完结
The Effects of Brand Relationship Norms on Consumer Attitudes and Behavior
3天前
已完结
Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters
3天前
已完结
Nonverbal Expectancies and the Evaluative Consequences of Violations
3天前
已完结
Aligning (In)Congruent Chatbot–Employee Empathic Responses with Service-Recovery Contexts for Customer Retention
15天前
已完结
Effect of AI chatbot empathy and identity disclosure on willingness to donate: the mediation of humanness and social presence
2个月前
已完结
Effect of AI chatbot empathy and identity disclosure on willingness to donate: the mediation of humanness and social presence
3个月前
已完结
Effect of AI chatbot empathy and identity disclosure on willingness to donate: the mediation of humanness and social presence
3个月前
已完结
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