Lv41
420 积分 2024-03-06 加入
Concrete or abstract: How chatbot response styles influence customer satisfaction
1个月前
已完结
Conversational AI chatbots as counselors for hospitality employees
1个月前
已完结
Virtual versus human: Unraveling consumer reactions to service failures through influencer types
2个月前
已完结
Conversational AI chatbots as counselors for hospitality employees
2个月前
已完结
Can cuteness soften my anxiety? The impact of conversational styles of service robots on consumer service acceptance
2个月前
已完结
Mind the voice! The effect of service robot voice vividness on service failure tolerance
2个月前
已完结
Do Materialists Prefer the “Brand-as-Servant”? The Interactive Effect of Anthropomorphized Brand Roles and Materialism on Consumer Responses
5个月前
已完结
Conversational AI chatbots as counselors for hospitality employees
6个月前
已完结
Is cuteness irresistible? The impact of cuteness on customers’ intentions to use AI applications
6个月前
已完结
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