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Delicate Snowflakes and Broken Bonds: A Conceptualization of Consumption-Based Offense
28天前
已完结
When Connection Turns to Anger: How Consumer–Brand Relationship and Crisis Type Moderate Language on Social Media
1个月前
已完结
The Impact of Crisis Response Strategy, Crisis Type, and Corporate Social Responsibility on Post-crisis Consumer Trust and Purchase Intention
1个月前
已完结
Impact of Product-Harm Crises on Brand Equity: The Moderating Role of Consumer Expectations
1个月前
已完结
Brand recovery after crisis: The interplay of relationship norms and types of brand apology in consumer responses to recovery efforts
1个月前
已完结
The impact of company-generated posts with crisis-related content on online engagement behavior
2个月前
已关闭
Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media
2个月前
已完结
Restoring trust through transparency: Examining the effects of transparency strategies on police crisis communication in Mainland China
3个月前
已完结
Psychological pathways from fake reviews to consumer switching in e-tailing: a cross-cultural analysis
3个月前
已完结
Trust recovery tactics in financial services: the moderating role of service failure severity
3个月前
已完结
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