Lv4
520 积分 2025-09-11 加入
The influence of custom labeled business gifts on brand attitude: the mediating role of product quality
14天前
已完结
Marketing communications of brand-related stereotypes and consumer responses: a mixed-method approach
14天前
已完结
From unity to uproar: exploring how advocacy fusion and relationship norms shape cause advocate response to brand activism
14天前
已完结
Local brand preference under global mobility: identity-related orientations and social categorization effects
14天前
已完结
Who gets the blame for service failures? Attribution of responsibility toward robot versus human service providers and service firms
1个月前
已关闭
Hospitality service failures: Who will be more dissatisfied?
1个月前
已完结
The effect of service failure types and service recovery on customer satisfaction: a mental accounting perspective
1个月前
已完结
Effects of Service Failure on Consumer Responses across Failure Types: A Moderating Role of Intimacy
1个月前
已完结
Can service technologies make you feel justice like human agents?
1个月前
已完结
Human vs. robot service provider agents in service failures: comparing customer dissatisfaction and the mediating role of forgiveness and service recovery expectation
1个月前
已完结
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