Lv6
2580 积分 2022-05-20 加入
Informational or emotional? Exploring the relative effects of chatbots’ self-recovery strategies on consumer satisfaction
14天前
已完结
Promotors or inhibitors? Role of task type on the effect of humanoid service robots on consumers’ use intention
16天前
已完结
The Double‐Edged Sword Effect of Green Human Resource Management Practices on Employees' Green Behaviors at Home
21天前
已完结
Blessing or Curse? Understanding When and How Coworkers Negatively or Positively React to Leader Gratitude Expression
21天前
已完结
Framing responsibility: Human and AI agent effects on apology effectiveness in service failures
21天前
已完结
From failure to forgiveness: Robots’ proactive role in the tourism industry
24天前
已完结
To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?
24天前
已完结
Identity Disclosure and Anthropomorphism in Voice Chatbot Design: A Field Experiment
1个月前
已完结
The Indirect Disclosure Effect: How Disclosing Generative AI Use Impacts Human Creative Collaboration with AI
1个月前
已完结
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