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Business failure in post-pandemic era: New challenges for industrial networks, emerging insights and market opportunities
11天前
已完结
Service failure and service recovery: A hybrid review and research agenda
11天前
已完结
Service failure recovery on customer recovery satisfaction and attitude loyalty for airline industry: the moderating effect of brand authenticity
11天前
已完结
Examining user-generated content, service failure recovery and customer–brand relationships: an exploration through commitment-trust theory
11天前
已完结
Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views
11天前
已完结
Effects of human-robot interaction type on customer tolerance of humanoid robot service failure
11天前
已完结
Using theory of interpersonal behavior to consumers' online impulse buying behavior in social commerce live-streaming: perceived price's moderating role
1个月前
已完结
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