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40 积分 2024-12-02 加入
Impact of task type and explanation of failure reasons on users’ willingness to forgive in generative artificial intelligence: cognitive neural mechanisms
29天前
已完结
Who’s Sorry Now: User Preferences Among Rote, Empathic, and Explanatory Apologies from LLM Chatbots
29天前
已完结
The effect of service failure types and service recovery on customer satisfaction: a mental accounting perspective
3个月前
已完结
Integrating Service Quality with System and Information Quality: An Empirical Test in the E-Service Context1
3个月前
已完结
Sorry to ask but … how is apology effectiveness dependent on apology content and gender?
3个月前
已完结
The Emerging View of Emotion as Social Information
3个月前
已完结
How emotions regulate social life: The emotions as social information (EASI) model
3个月前
已完结
How does AI technological uncertainty affect continuance usage intention of Voice AI Assistants? A valance-based framework
4个月前
已完结
From Uncertainty to Tenacity: Investigating User Strategies and Continuance Intentions in AI-Powered ChatGPT with Uncertainty Reduction Theory
4个月前
已完结
Artificial Intelligence, Trust, and Perceptions of Agency
6个月前
已完结