Lv11
100 积分 2025-12-16 加入
Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures
14天前
已完结
The Caring Machine: Feeling AI for Customer Care
14天前
已完结
Service Robots: Drivers of Perceived Responsibility for Service Outcomes
14天前
已完结
Less Artificial, More Intelligent: Understanding Affinity, Trustworthiness, and Preference for Digital Humans
15天前
已完结
When algorithms meet ethics: Mapping consumer moral responses to AI versus human marketing practices
16天前
已完结
Reducing consumers’ resistance to AI agents in online healthcare consultations: the role of human-AI teaming from a trust transfer perspective
16天前
已完结
Being responsible or affable: Investigating the effects of AI error correction behaviors on user engagement
16天前
已完结
Trusting under risk – comparing human to AI decision support agents
16天前
已完结
Is AI suitable to speak about morality? Consumer response to AI-generated moral appeals in the case of fair trade products
21天前
已完结
Opening the Network of Trust: How Domain Experts in Triadic Relationships Build Trust in AI-Based Counterparts
23天前
已完结
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