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Customer Switching Behavior in Service Industries: An Exploratory Study
4天前
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Expectation Disconfirmation and Technology Adoption: Polynomial Modeling and Response Surface Analysis1
4天前
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Large language models in medicine
4天前
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A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
1个月前
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A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery
1个月前
已完结
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