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2230 积分 2024-09-07 加入
It’s better than nothing: The influence of service failures on user reusage intention in AI chatbot
3天前
已完结
Effects of different service failure types and recovery strategies on the consumer response mechanism of chatbots
3天前
已完结
Chatbots and service failure: When does it lead to customer aggression
3天前
已完结
I love you, my AI companion! Do you? Perspectives from the Triangular Theory of Love and Attachment Theory
1个月前
已完结
A natural apology is sincere: Understanding chatbots' performance in symbolic recovery
2个月前
已完结
When Robot (Vs. Human) Employees Say “Sorry” Following Service Failure
2个月前
已完结
Humor type and service context shape AI service recovery
2个月前
已完结
Accounting Students’ Technology Readiness, Perceptions, and Digital Competence Toward Artificial Intelligence Adoption in Accounting Curricula
2个月前
已完结
How AI chatbots shape satisfactory experiences: A combined perspective of competence expansion and emotional extension
2个月前
已完结
Exploring AI assistant in luxury brands: How social presence and emotional appeal drive technology adoption
2个月前
已完结
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