Lv3
260 积分 2025-02-23 加入
Commitment to organizations and occupations: Extension and test of a three-component conceptualization
1个月前
已完结
Customer incivility and emotional labor: the mediating role of dualistic work passion and the moderating role of conscientiousness
1个月前
已完结
Effects of customer incivility on turnover intention in China’s hotel employees: A chain mediating model
1个月前
已完结
The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
1个月前
已完结
The effect of customer incivility on employees' turnover intention in hospitality industry: A chain mediating effect of emotional exhaustion and job satisfaction
1个月前
已完结
Exploring the effects of individual customer incivility encounters on employee incivility: The moderating roles of entity (in)civility and negative affectivity
2个月前
已完结
Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? The role of wisdom leadership and job embeddedness
2个月前
已完结
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