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226 积分 2025-10-29 加入
Technology-driven mandatory customer participation: a new recovery strategy to promote customers’ online post-recovery satisfaction
1个月前
已完结
The impact of artificial intelligence stimuli on customer engagement and value co-creation: the moderating role of customer ability readiness
1个月前
已完结
Do AI-powered digital assistants influence customer emotions, engagement and loyalty? An empirical investigation
1个月前
已完结
Two forms of customer involvement and new product development performance in the digital context: The moderating role of new product development stage
1个月前
已完结
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation
1个月前
已完结
Characterizing digital service innovation: phases, actors, functions and interactions in the context of a digital service platform
1个月前
已完结
Digital service innovation in SMEs: identifying the barriers for business model evolution
1个月前
已完结
Assessing the impact of digital service innovation (DSI) on business performance: the mediating effect of Artificial Intelligence (AI)
1个月前
已完结
A framework for AI-powered service innovation capability: Review and agenda for future research
1个月前
已完结
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