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118 积分 2025-09-20 加入
The contextual and environmental antecedents of privacy risk perception and its heterogeneous effects on user behaviors
4小时前
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Apologies combined with other crisis response strategies: Do the fulfillment of individuals' needs to be heard and the timing of response message affect apology appropriateness?
12天前
已完结
The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment
12天前
已完结
Multiple pathways to organizational legitimacy: Information visibility, organizational listening, and cross-sector partnerships
21天前
已完结
Holistic understanding of individuals’ prosocial behaviors: A configurational approach
21天前
已完结
Examining CSR communication on social media during a victim crisis: a machine learning based text analytics approach
1个月前
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챗봇의 서비스 회복을 위한 정중한 사과와 유머러스한 사과의 효과 비교
1个月前
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Artificial intelligence service recovery: The role of empathic response in hospitality customers’ continuous usage intention
1个月前
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When chatbots cause trouble: how agent type and conversation style shape consumer responses to service failures
1个月前
已完结
Examining CSR communication on social media during a victim crisis: a machine learning based text analytics approach
1个月前
已关闭
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