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戴小夫
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38 积分
2022-03-07 加入
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A Unified Framework of Five Principles for AI in Society
4小时前
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Corporate Digital Responsibility in Service Firms and Their Ecosystems
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High-Energy Ad Content: A Large-Scale Investigation of TV Commercials
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Energy efficiency in logistics through service modularity: the case of household waste
4个月前
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Service modularity: literature overview of concepts, effects, enablers, and methods
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Autonomous Shopping Systems: Identifying and Overcoming Barriers to Consumer Adoption
6个月前
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To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?
6个月前
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How Sincere is an Apology? Recovery Satisfaction in A Robot Service Failure Context
6个月前
已完结
When and Why Saying “Thank You” Is Better Than Saying “Sorry” in Redressing Service Failures: The Role of Self-Esteem
6个月前
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Effects of human-robot interaction type on customer tolerance of humanoid robot service failure
6个月前
已完结
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