The Relationship Between Informal and Incidental Learning of Volunteers in Adult ESL and Their Intercultural Maturity

Adult ESL is a high-turnover field, and volunteers are a critical component of the adult ESL workforce. Existing research focuses on learners’ experience in the classroom. There is limited attention to how teachers might change as a result of encountering immigrant learners in adult ESL. The purpose of this study was to understand the informal and incidental learning activities experienced by teachers in adult ESL settings and the impact of the learning on their intercultural maturity development. This study is based on survey data from 212 adult ESL teachers. The results demonstrated that adult ESL presented opportunities for informal and incidental learning for teachers. Both volunteers and paid instructors identified learning from teaching as the most important source of learning. Participation in informal and incidental learning activities was positively correlated with intercultural maturity. Further, organizational support promoted informal and incidental learning.