系统回顾
社会化媒体
公共关系
社会学
业务
广告
营销
政治学
法学
梅德林
作者
Sara Alida Volkmer,Martin Meißner
标识
DOI:10.1016/j.jbusres.2024.114915
摘要
• Paid gifts and memberships are increasingly implemented on social media platforms. • Our theoretical framework shows how stakeholders interact in this novel context. • This systematic review of 76 articles offers bibliometric and thematic insights. • Research has focused on livestreaming gifting, neglecting memberships and other gifts. • Other gaps concern cultural differences, platform design, and stakeholder dynamics. Paid memberships and gifts are increasingly implemented in social media as content monetization functions. Here, we outline the overarching trend toward gifting and membership functions, develop a theoretical framework of stakeholder dynamics, summarize changes on major platforms, and conduct a systematic review of the literature investigating this development. We analyze 76 articles published across 51 journals using the Theory, Characteristics, Context, and Methodology framework and find that the research has primarily focused on livestreaming gifting but has neglected paid memberships and gift-giving outside of livestreaming platforms. Moreover, the research has largely neglected the role of platforms and how they can optimize gifting and membership functions to increase revenue. Based on our findings, we give an overview of the most pressing research questions and develop a comprehensive research agenda.
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