影响力营销
心理学
社会化媒体
社会心理学
吸引力
结构方程建模
归属
广告
营销
关系营销
计算机科学
精神分析
机器学习
万维网
业务
市场营销管理
作者
Eugene Cheng-Xi Aw,Stephanie Hui-Wen Chuah
标识
DOI:10.1016/j.jbusres.2021.04.025
摘要
The unprecedented interactivity of social media has empowered social media influencers to develop close relationships with their followers, and such relationships carry important marketing implications for social media influencers and brands. The present study examines the antecedents and outcomes of followers’ parasocial relationships with social media influencers. Drawing upon the theoretical lens of parasocial interaction theory, influence framework, and attribution framework, the study proposes and empirically tests the effects of social media influencers’ influence attempts on parasocial relationships, and the subsequent downstream outcomes of perceived endorser motives and consumer purchase intentions. Using a survey-based approach, the study collected 361 usable responses, and data were analyzed using partial least squares structural equation modeling. The study found that (1) influence attempts (i.e., attractiveness, prestige, and expertise) positively influence parasocial relationships, whereas (2) parasocial relationships negatively influence perceived endorser motive (self-serving), which in turn (3) reduces purchase intention, and (4) self-discrepancy moderates the relationships between influence attempts and parasocial relationships. Two post-hoc exploratory analyses uncovers the impacts of number of followers and gender in the proposed relationships. Theoretical and practical implications are discussed.
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