Role of collaborative culture and knowledge management process for stimulating radical and incremental innovation: a comparative moderation approach

适度 独创性 知识管理 业务 结构方程建模 过程(计算) 价值(数学) 测量数据收集 心理学 计算机科学 社会心理学 创造力 统计 数学 机器学习 操作系统
作者
Muhammad Usman Shehzad,Jianhua Zhang,Phong Ba Le
出处
期刊:Business Process Management Journal [Emerald Publishing Limited]
卷期号:27 (7): 2021-2050 被引量:49
标识
DOI:10.1108/bpmj-02-2021-0070
摘要

Purpose The primary objective of this study is to assess the role of a collaborative culture in the organization’s knowledge management process (KMP) and how it is associated with radical and incremental innovation under the moderating role of ownership formapjm in Pakistani firms. Design/methodology/approach This research used the quantitative method and structural equation modeling approach to examine hypotheses with data obtained by the survey from 280 participants in 85 Pakistani firms. Findings The findings of this study indicate that the KMP significantly mediates between collaborative culture and two specific types of innovation, namely radical innovation and incremental innovation. In addition, the ownership form can serve as a moderator in the relationship between KMP and innovation capability. Research limitations/implications Future research should explore the moderating impact of other strategic or behavioral factors, such as self-efficacy, job experience, education level, optimism and organizational support, to better clarify the association between these latent constructs. Practical implications This research provides leaders with a better view of the mechanism of knowledge management and the impact of ownership form and possible influences in their organizations to foster innovation capabilities. Originality/value This paper has prompted theoretical and practical attempts on innovation management theory that allow firms to recognize the necessary factors and processes to improve the firm’s innovation capability.

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