计算机科学
以用户为中心的设计
人机交互
领域(数学)
用户体验设计
以用户为中心的设计
工程伦理学
可用性
工程类
数学
纯数学
作者
Clara Palomar-Garcia,Ariadna Fernández-Planells,Carles Sora-Domenjó
标识
DOI:10.1080/14626268.2023.2165107
摘要
The aim of this paper is to study the implications and ethical variables of User-Centered Design (UCD) methods in the design of mobile applications. We carried out a review of the literature on ethics in User-Centered Design within the field of mobile applications. We studied three disciplines that are applied in the design of mobile applications and that include UCD in their definition: Human–Computer Interaction, User Experience, and Design for Behavior Change.The analysis has allowed us, firstly, to identify different ethical approaches to applying UCD, and secondly, to propose a new tool for analyzing the ethical implications of UCD taking into account two variables: alignment with the user’s interests and will, and the type of influence the design generates. This paper shows that UCD methods are not always used for the benefit of the user, and asserts the ethical responsibility of design processes involving how users interact with mobile technologies as well as the importance of media education so that citizens become technologically responsible.
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