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468 积分 2024-10-13 加入
I’m learning and improving! The impact of chatbot learning evidence on customer tolerance of chatbot service failure
1天前
已完结
AI source disclosure in sustainable advertising: felt obligation, competence framing and decision-making orientation
1天前
待确认
The sound of branding: how homophonic store names shape perceptions through pleasure and persuasion
1天前
待确认
Organizational Information Requirements, Media Richness and Structural Design
2个月前
已完结
‘Humanizer’ tool can erase signs of AI-written text — alarming scientists
2个月前
已完结
Service recovery by AI or human agents: Do failure and strategy context matter?
2个月前
已完结
“I” Seek Pleasures and “We” Avoid Pains: The Role of Self-Regulatory Goals in Information Processing and Persuasion
2个月前
已完结
A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery
2个月前
已完结
An Experimental Investigation of Customer Reactions to Service Failure and Recovery Encounters
2个月前
已完结
A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts
2个月前
已完结
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