Lv4
490 积分 2023-05-04 加入
Apologizing with a smile or crying face? Exploring the impact of emoji types on customer forgiveness within chatbots service recovery
14小时前
待确认
A review of touch research in consumer psychology
17天前
已完结
Persuasion strategies of convenience food labels: Integrating typeface design and brand certification through the Lens of a dual processing model
1个月前
已完结
Handwritten or machine-written? How typeface affects consumer forgiveness for brand failures
1个月前
已完结
Examining the impact of service robot communication styles on customer intimacy following service failure
1个月前
已完结
Handwritten or machine-written? How typeface affects consumer forgiveness for brand failures
1个月前
已完结
The Power of Anthropomorphic Appeals for Environmental Corporate Social Responsibility (CSR) Advertising: With Mediation of Psychological Closeness and Moderation of Typefaces
1个月前
已关闭
Effects of human-robot interaction type on customer tolerance of humanoid robot service failure
1个月前
已完结
Recapitulation of brand anthropomorphism: An innovating marketing strategy
9个月前
已完结
Psychological ownership: A review and research agenda
9个月前
已完结
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