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120 积分 2026-06-13 加入
The Right Key for the Right Lock: How Government Response Methods and Demand Types Affect Citizen Satisfaction
10天前
已完结
Understanding citizens’ satisfaction with the government response during the COVID-19 pandemic in China: comprehensive analysis of the government hotline
12天前
已完结
Can AI communication tools increase legislative responsiveness and trust in democratic institutions?
12天前
已完结
The impact of chatbots on public service provision: A qualitative interview study with citizens and public service providers
12天前
已关闭
Digital dialogue in smart cities: Evidence from public concerns, government responsiveness, and citizen satisfaction in China
13天前
已完结
Public Medical Appeals and Government Online Responses: Big Data Analysis Based on Chinese Digital Governance Platforms
14天前
已完结
Under what conditions do street-level bureaucrats prioritize citizens’ voices? Findings from the 12345 hotline in China
14天前
已完结
Overcoming Breakdowns in Customer-Chatbot Interaction: Design and Impact of Collaborative Repair Strategies
1个月前
已完结
The power of GenAI nudges: How generative AI shapes consumer empowerment and goal desirability
1个月前
已完结
How consumers respond to service failures caused by algorithmic mistakes: The role of algorithmic interpretability
4个月前
已完结
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