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176 积分 2023-09-18 加入
To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?
4小时前
已完结
Dissecting the mixed effects of human-customer service chatbot interaction on customer satisfaction: An explanation from temporal and conversational cues
1个月前
已完结
Interaction Style of Virtual Shopping Agents: Effects on Social Presence and Older Consumers’ Experience in E-tail Sites
1个月前
已完结
30 years of artificial intelligence (AI) research relating to the hospitality and tourism industry
2个月前
已完结
The role of materialism and social judgment in human-chatbot service interactions
2个月前
已完结
The role of materialism and social judgment in human-chatbot service interactions
2个月前
已关闭
The influence of spokesperson choice and product newness on consumer purchase intention
2个月前
已完结
How Does Self-Construal Influence Green Product Purchase in the Digital Era? The Moderating Role of Advertising Appeal
3个月前
已完结
Empirical study of consumer participation motivation in value cocreation within cultural and creative virtual brand communities
3个月前
已完结
Texting with Humanlike Conversational Agents: Designing for Anthropomorphism
6个月前
已完结
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