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Citizens' Blame of Politicians for Public Service Failure: Experimental Evidence about Blame Reduction through Delegation and Contracting
2个月前
已完结
A cross‐cultural replication of “citizens' blame of politicians for public service failure: Experimental evidence about blame reduction through delegation and contracting”
2个月前
已完结
Getting what you expect: How civil servant stereotypes affect citizen satisfaction and perceived performance
2个月前
已完结
Is government escaping blame? the effect of contracting and victim attributes in a prisoner transportation experiment
2个月前
已完结
Experimental evidence on the determinants of citizens' expectations toward public services
3个月前
已完结
Performance information, expectations and satisfaction with public service delivery in the context of co-production initiatives
3个月前
已完结
Using Polynomial Modeling to Understand Service Quality in E–Government Websites1
3个月前
已完结
Are you too happy to serve others? When and why positive affect makes customer mistreatment experience feel worse
3个月前
已完结
Effect Mechanisms of Perceptual Congruence Between Information Systems Professionals and Users on Satisfaction with Service
3个月前
已完结
Social isolation induced negative emotions affect economic behavior: A natural experiment study
3个月前
已完结
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