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Logistics Service Quality as a Segment-Customized Process
53分钟前
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A Conceptual Model of Service Quality and Its Implications for Future Research
1小时前
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An Applied Service Marketing Theory
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A Conceptual Model of Service Quality and Its Implications for Future Research
2个月前
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Physical distribution service: A fundamental marketing concept?
2个月前
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The influence of cost on customer satisfaction in e-commerce logistics: Mediating roles of service quality, technology usage, transportation time, and production condition
2个月前
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Logistic Service Improvement Parameters for Postal Service Providers Using Analytical Hierarchy Process and Quality Function Deployment
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Service Quality Evaluation of Terminal Express Delivery Based on an Integrated SERVQUAL-AHP-TOPSIS Approach
2个月前
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Customer service quality management on the courier services market
2个月前
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