Lv11
90 积分 2024-11-10 加入
Buffering or catalyzing? The impact of brand age on consumer responses to competence-related versus ethics-related brand crisis
2小时前
待确认
Does green brand anthropomorphism influence repurchase intention? Understanding the impact of brand warmth, psychological ownership, and self-brand congruity
2个月前
已完结
The role of emotional attachment in IPA continuance intention: an emotional attachment model
2个月前
已完结
The Impact of Green Energy Production on Healthiness Perceptions and Preferences
5个月前
已完结
Social Scripts and Expectancy Violations: Evaluating Communication with Human or AI Chatbot Interactants
6个月前
已完结
Media, Tasks, and Communication Processes: A Theory of Media Synchronicity
6个月前
已完结
Digital human calls you dear: How do customers respond to virtual streamers’ social-oriented language in e-commerce livestreaming? A stereotyping perspective
6个月前
已完结
When AI takes your call: Investigating the impact of conversational styles on customer service agents’ affective delivery
6个月前
已完结
The Influence of Contextual Bias on Consumers' Usage Intention in Smart Services: The Moderating Effect of Anthropomorphism
6个月前
已完结
Estimating the Impact of ‘Humanizing’ Customer Service Chatbots
6个月前
已关闭
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