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810 积分 2024-07-02 加入
Impact of anthropomorphic features of artificially intelligent service robots on consumer acceptance: moderating role of sense of humor
1小时前
待确认
The impact of different types of service robots usage in hotels on guests’ intention to stay
1小时前
待确认
The blame shift: Robot service failures hold service firms more accountable
1个月前
已完结
The Effects of Emotions on Trust in Human-Computer Interaction: A Survey and Prospect
1个月前
已完结
Effects of human-robot interaction type on customer tolerance of humanoid robot service failure
1个月前
已完结
Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures
1个月前
已完结
Robot service failure and recovery: Literature review and future directions
1个月前
已完结
A meta-analysis on the effectiveness of anthropomorphism in human-robot interaction
1个月前
已完结
This brand is just not that into you
1个月前
已完结
Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses
1个月前
已完结
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