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A Response Surface Analysis of the Online-Offline Congruence Effect of Healthcare Service Quality
1个月前
已完结
How Human–Chatbot Interaction Impairs Charitable Giving: The Role of Moral Judgment
5个月前
已完结
Estimating the Impact of “Humanizing” Customer Service Chatbots
5个月前
已完结
From Stigma to Acceptance: Ethical Implications of Anthropomorphic Design in Healthcare Chatbots
5个月前
已完结
The effect of implementing chatbot customer service on stock returns: an event study analysis
5个月前
已完结
Identity Disclosure and Anthropomorphism in Voice Chatbot Design: A Field Experiment
5个月前
已完结
Security and Privacy Protection in Developing Ethical AI: A Mixed-Methods Study from a Marketing Employee Perspective
5个月前
已完结
Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?
5个月前
已完结
Do AI-Generated Summaries Affect User-Generated Content? Evidence from a Quasi-Experiment on a Restaurant Review Platform
10个月前
已关闭
Designing AI-Generated Summaries for Online Video Platforms: Evidence from a Field Experiment
10个月前
已关闭
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