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Chatbots and service failure: When does it lead to customer aggression
23小时前
待确认
They’re Just Not That into You: How to Leverage Existing Consumer–Brand Relationships Through Social Psychological Distance
2天前
已完结
Negative word of mouth can be a positive for consumers connected to the brand
3天前
已完结
Is Interaction Between Human and Artificial Intelligence–Driven Agents (Para)Social? A Scoping Review
5天前
已完结
Conversational marketing: Creating compelling customer connections
5天前
已关闭
Someone out there? A study on the social presence of anthropomorphized chatbots
8天前
已完结
Relating badly to brands
8天前
已完结
Short-Form Video App Dependency: The Role of Neuroticism, Lower Life Satisfaction, and Fear of Missing Out
23天前
已完结
The effects of appearance personification of service robots on customer decision-making in the product recommendation context
1个月前
已完结
Attachment and trust in artificial intelligence
1个月前
已完结
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