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420 积分 2024-08-31 加入
“I want to help but customers mistreat me”: the dual moderating role of prosocial motivation on the impact of customer mistreatment
4个月前
已完结
A dual‐path model of observers' responses to customer incivility: An attribution lens
4个月前
已完结
Effect of peer-to-peer accommodation customer misbehavior on host’s proactive customer service performance
4个月前
已完结
High involvement HR systems and innovative work behaviour: the mediating role of psychological empowerment, and the moderating roles of manager and co-worker support
6个月前
已完结
Labor market transformation in the hospitality gig economy in a post pandemic era: impacts of institutional governance
6个月前
已完结
Gig work: A bibliometric systematic literature review and content analysis
6个月前
已完结
I Remember It All Too Well: Gig Workers' Psychological Detachment After Receiving Negative Customer Feedback and the Roles of Job Security and Handling Time
6个月前
已完结
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