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Do AI-powered digital assistants influence customer emotions, engagement and loyalty? An empirical investigation
1个月前
已完结
Dimensions of Consumer Information Seeking Behavior
1个月前
已完结
Localizing matters: The effect of AI accent on tourist travel intention
1个月前
已完结
Consumers’ decision-making self-efficacy for service purchases: construct conceptualization and scale
3个月前
已完结
Resistance to technological innovations: An examination of the role of self-efficacy and performance satisfaction
3个月前
已完结
Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies
3个月前
已完结
Computer Self-Efficacy: Development of a Measure and Initial Test
3个月前
已完结
Customers’ online service encounter satisfaction with chatbots: interaction effects of language style and decision-making journey stage
4个月前
已完结
Resources and digital export: An RBV perspective on the role of digital technologies and capabilities in cross-border e-commerce
8个月前
已完结
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