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The role of corporate social responsibility in shaping consumer perceptions within product-harm crises: An event-related potentials study
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文化IP赋能视角下艺术衍生品电商化运营策略研究——以故宫文创为例
2天前
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Effect of financial overcompensation on consumer trust after e-commerce service failures: evidence from event-related potentials
14天前
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The Relationship between Age Anxiety and Successful Aging in Middle-Aged Koreans: The Triple Mediating Effect of Social Support, Self-Esteem, and Life Satisfaction
27天前
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Effects of Robot’s Face Ratio and Eye Shape on Users’ Perceived Trustworthiness, and Neural Activity: An Event-Related Potential Study
1个月前
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Examining the neural mechanisms of live-streaming visual perspectives on consumer purchasing behavior
1个月前
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AI customer service: Task complexity, problem-solving ability, and usage intention
1个月前
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Effects of the anthropomorphic image of intelligent customer service avatars on consumers' willingness to interact after service failures
1个月前
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Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases
1个月前
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[3] LUO X, TONG S, FANG Z, et al. Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases Frontiers: Machines vs. Humans: The Impact of Arti fi cial Intelligence Chatbot Disclosure on Customer Purchases [M]. May. 2023
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