Lv41
518 积分 2024-09-09 加入
Smiley bots, satisfied citizens? The impact of AI humanization on citizen experience in public services
3个月前
已完结
How to make consumers tolerate robotic service failures
4个月前
已完结
Exploring the attractiveness of digital human influencers in destination marketing: The allure of two-path meaning transfer
4个月前
已完结
Exploringthe attractiveness of digital human influencers in destination marketing: The Allure of two-path meaning transfer
4个月前
已完结
Impact of anthropomorphic government chatbots on users’ perceived trust in the government: based on the perspective of the government services interaction chain
8个月前
已完结
Enhancing citizen experience with anthropomorphic chatbots in public services: The impact of avatar style and politeness strategy
8个月前
已完结
Sequential mediator and moderator model of intention for the implementation of chatbots in Malaysian government agencies
8个月前
已完结
Building citizen trust to enhance satisfaction in digital public services: the role of empathetic chatbot communication
8个月前
已完结
A Typology of Chatbots in Public Service Delivery
8个月前
已完结
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