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Does smart technology, artificial intelligence, robotics, and algorithm (STARA) awareness have a double-edged-sword influence on proactive customer service performance? Effects of work engagement and employee resilience
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The effect of STARA awareness on hotel employees' turnover intention and work engagement: the mediating role of perceived organisational support
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The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations
5个月前
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