Lv11
40 积分 2025-03-17 加入
Why and How Consumers Perform Online Reviewing Differently
2小时前
待确认
The impact of intelligent customer service agents’ initial response on consumers’ continuous interaction intention
3小时前
已完结
EXPRESS: Understanding Unitized Food Choice – The Role of Social Context and Marketing Factors in Mitigating Overconsumption
14天前
已完结
Just Keep It: When and Why Returnless Product Returns Foster Brand Support
15天前
已完结
EXPRESS: The Power of Proximity: Exploring Narrative Language in Consumer Reviews
15天前
已完结
An investigation on the influencing factors of elderly people's intention to use financial AI customer service
24天前
已完结
How Algorithms Constrain Consumer Experience
24天前
已关闭
EXPRESS: Too Many or Too Few? Information Cues in Recommender Systems and Consequences for Search and Purchase Behavior
28天前
已完结
EXPRESS: Putting Words in Their Mouths: Firm-Generated User Content and Consumer Sharing Behavior
28天前
已完结
Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
29天前
已完结
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