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8 积分 2024-07-21 加入
Robots in service: how robot capabilities and personalities drive customer value co-creation and satisfaction
16天前
已完结
The impact of robotic integration on prospective hospitality employees: job anxiety, career intention and the moderating role of emotional intelligence
16天前
已完结
Chatbots and service failure: When does it lead to customer aggression
2个月前
已完结
Disgusted and Afraid: Consumer Choices under the Threat of Contagious Disease
2个月前
已完结
Anthropomorphism in Human–Robot Co-evolution
2个月前
已完结
Fundamental dimensions of social judgment: Understanding the relations between judgments of competence and warmth
2个月前
已完结
From approach to avoidance: How AI agent cognitive and affective empathy elicits the uncanny valley effect
2个月前
已完结
Is anthropomorphizing AI worth it? The role of hands-on experience in shaping advice uptake
2个月前
已完结
How does the anthropomorphism of service robots impact employees’ role service behavior in the workplace?
2个月前
已完结
Does green brand anthropomorphism influence repurchase intention? Understanding the impact of brand warmth, psychological ownership, and self-brand congruity
2个月前
已完结
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