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Different dimensions of anthropomorphic design cues: How visual appearance and conversational style influence users’ information disclosure tendency towards chatbots
1天前
已完结
Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions
7天前
已完结
Re-evaluating Emotional Awareness and Anthropomorphism in AI Customer Service: Role of Social Presence, and Psychological Distance on Purchase Intention
1个月前
已完结
When traditional restaurants meet service robots: Consumption rituals, authenticity and brand trust
1个月前
已完结
Speaking versus touching: How consumers respond to robot communication modality in hospitality services
1个月前
已完结
The dehumanization of service robots influences hospitality consumption emotion
1个月前
已完结
Influence of robot anthropomorphism on consumer attitudes toward restaurants and service providers
1个月前
已完结
Humanlike service robots: A systematic literature review and research agenda
1个月前
已完结
Unveiling the role of congruity in service robot design and deployment
1个月前
已完结
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