Lv41
748 积分 2026-06-15 加入
How to repair customer trust after negative publicity: The roles of competence, integrity, benevolence, and forgiveness
2小时前
已完结
Service recovery expectation model – from the perspectives of consumers
1个月前
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To err is human (-oid): how do consumers react to robot service failure and recovery
1个月前
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Bibliometric review of attribution theory: Document cocitation analysis
1个月前
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External relational attributions: Attributing cause to others’ relationships. Journal of Organizational Behavior
1个月前
已完结
Public compensation and private apology: examining how service recovery influences consumer forgiveness in group service failures
1个月前
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Whose Job Is It Anyway? A Study of Human-Robot Interaction in a Collaborative Task
1个月前
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Service robot failures in hospitality: understanding customer attribution of responsibility
1个月前
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Chatbot symbolic recovery and customer forgiveness: a moderated mediation mode
1个月前
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How to win the hearts of consumers with hybrid design? The interactive effects of human–AI collaborative design and advertising appeals on purchase intentions
1个月前
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A strategy of parallel winding of circumferential ribs and helical ribs for composite cylindrical grid structures
1个月前
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2μm高功率光纤激光与泌尿结石的作用研究
1个月前
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Electrochemical sensors for the detection of macrolide antibiotics: a review
1个月前
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Modified track membranes with antibacterial properties
1个月前
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No effect of hunger on attentional capture by food cues: Two replication studies
1个月前
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Effect of ultrasound and enzymatic pre-treatments on the profile of bioactive peptides of beef liver hydrolysates
1个月前
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基于python实现氢原子波函数的可视化
1个月前
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A polarity-sensitive fluorescent probe for targeted lipid droplets imaging and in vivo visualization of non-alcoholic fatty liver disease
1个月前
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A comprehensive state-of-the-art survey on the recent modified and hybrid analytic hierarchy process approaches
1个月前
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Evaluation of rock mass deformation modulus in the field: A self-loading deformation test
1个月前
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