Lv21
118 积分 2025-06-02 加入
Perceived anthropomorphism and purchase intention using artificial intelligence technology: examining the moderated effect of trust
27天前
已完结
The role of cuteness on consumer attachment to artificial intelligence agents
1个月前
已完结
Unethical Consumer Behavior Following Artificial Intelligence Agent Encounters: The Differential Effect of AI Agent Roles and its Boundary Conditions
1个月前
已完结
Effect of AI Chatbot’s Interactivity on Consumers’ Negative Word-of-Mouth Intention: Mediating Role of Perceived Empathy and Anger
1个月前
已完结
Unethical Consumer Behavior Following Artificial Intelligence Agent Encounters: The Differential Effect of AI Agent Roles and its Boundary Conditions
2个月前
已完结
Consumer responses to service failures: Influence of procedural and interactional fairness perceptions
2个月前
已关闭
To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?
2个月前
已完结
Facilitation of Customer Empathy: The Effect of Robot Apology on Customer Reaction Following a Service Failure
2个月前
已完结
Role of tourist-chatbot interaction on visit intention in tourism: the mediating role of destination image
2个月前
已完结
The Caring Machine: Feeling AI for Customer Care
2个月前
已完结
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