Lv41
436 积分 2025-06-02 加入
Customer misbehavior in AI-enabled services
10天前
已完结
Impact of failure severity levels on satisfaction and behavior: from the perspectives of justice theory and regulatory focus theory
11天前
已完结
Empathic accuracy in artificial intelligence service recovery
17天前
已完结
To justify or excuse?: A meta-analytic review of the effects of explanations
1个月前
已完结
Explanations: if, when, and how they aid service recovery
1个月前
已完结
What’s to bullying a bot? : Correlates between chatbot humanlikeness and abuse
1个月前
已完结
Exploring the influence of user characteristics on verbal aggression towards social chatbots
1个月前
已关闭
The development and validation of a Multidimensional Perceived Work Ability Scale
1个月前
已关闭
The self-importance of moral identity
1个月前
已完结
The influence of repeated two-syllable communication strategy on AI customer service interaction
2个月前
已完结
Comparison between responses of reinforced and unreinforced embankments due to road widening
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