Lv3
240 积分 2023-09-25 加入
Trust repair after a sales manager error
23天前
已完结
Interactive repair and the foundations of language
27天前
已完结
Apology mismatch: An experimental approach to Japan's apologies to Korea
1个月前
已完结
How Much Compensation Should a Firm Offer for a Flawed Service? An Examination of the Nonlinear Effects of Compensation on Satisfaction
1个月前
已完结
The backfire effect of sustainable social cues. New evidence on social moral licensing
1个月前
已完结
Why the backfire effect does not explain the durability of political misperceptions
1个月前
已关闭
The backfire effect after correcting misinformation is strongly associated with reliability
1个月前
已完结
A power primer
2个月前
已完结
Research on the impact of consumer forgiveness on consumer continuous trust
3个月前
已完结
The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery
3个月前
已完结
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