Lv4
601 积分 2025-05-14 加入
Sharing is caring? The effect of negative peer-to-peer experiences on loyalty intentions in the sharing economy
3天前
已完结
Understanding the roles of interaction and trust in formation of loyalty toward customer-to-customer (C2C) platforms
3天前
已完结
Business continuity in peer-to-peer sharing services: the interplay of failure severity, recovery source, and customer emotion
4天前
已完结
Sharing is caring? The effect of negative peer-to-peer experiences on loyalty intentions in the sharing economy
4天前
已完结
Trust and the don't‐want‐to‐complain bias in peer‐to‐peer platform markets
5天前
已完结
Schadenfreude and Sympathy: Observer Reactions to Malicious Joy During Social Media Service Recovery
6天前
已完结
Communication accommodation for de-escalating consumer tensions in online brand communities
6天前
已完结
Investigating the Customer Journey in Second‐Hand Fashion Platforms: Implications for Luxury Brand Management
7天前
已完结
A Turn of the Tables: Psychological Contracts and Word of Mouth about Sharing Economy Platforms When Consumers Get Reviewed
10天前
已完结
Do second-hand luxury retailers affect luxury brand image? Exploring the mediation of construal level theory between official and unofficial retailers
12天前
已完结
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