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When technology interrupts hospitality: Micro-digital interruptions and emotional friction in hotels
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Fair enough? The unintended consequences of service robot social presence for customer fairness perception in hospitality industry
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Artificial intelligence and employment in the hospitality sector: an analysis of the determining factors in the digital age
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The influence of human-robot collaboration on perceived job duality and workplace well-being: Hotel employees’ perspectives
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Navigating the human-artificial intelligence collaboration landscape: Impact on quality of work life and work engagement
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Humanising algorithmic management systems
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The effect of hotel digital leadership on employee digital voice: a social cognitive theory perspective
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Integrating algorithmic management in hotels: Emerging challenges and opportunities for frontline managers
8小时前
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The toll of resisting algorithmic management
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Generative AI at Work
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