Lv1
46 积分 2025-09-25 加入
Is an apology enough? How AI chatbots’ composite service recovery influences customers’ continuous usage intention
4天前
已完结
Putting Words in Their Mouths: Firm-Generated User Content and Consumer Sharing Behavior
8天前
已完结
The Confirmation Nudge: Prompts to Change or Confirm Initial Preferences Steer Consumer Choice
9天前
已完结
In the Company of Strangers: Social Influence from Anonymous Peers in Online Game Settings
9天前
已完结
Mem0: Building Production-Ready AI Agents with Scalable Long-Term Memory
9天前
已完结
Robot Broken Promise? Repair strategies for mitigating loss of trust for repeated failures
17天前
已完结
Purpose Outweighs Performance: Trust Drops More When AI Teammates Fail to Cooperate, but Explanations Can Repair It
17天前
已完结
Trust Formation, Error Impact, and Repair in Human–AI Financial Advisory: A Dynamic Behavioral Analysis
22天前
已完结
"I'm Not Sure, But...": Examining the Impact of Large Language Models' Uncertainty Expression on User Reliance and Trust
22天前
已完结