Lv4
560 积分 2025-04-14 加入
The Mandate of the Collective: Apology Representativeness Determines Perceived Sincerity and Forgiveness in Intergroup Contexts
9天前
已完结
Humor or Rationality? The Neural Mechanisms of How Agent Type and Language Style Influence Satisfaction with Ride-hailing Service Failure Recovery
15天前
已完结
Is compensation necessary to recover robotic service failures? The role of attribution and rapport in restaurants
17天前
已完结
Can cuteness soften my anxiety? The impact of conversational styles of service robots on consumer service acceptance
1个月前
已完结
Maintaining customer relationships in high credence services
6个月前
已完结
An examination of perceived risk, information search and behavioral intentions in search, experience and credence services
6个月前
已完结
A meta-analysis on the effectiveness of anthropomorphism in human-robot interaction
10个月前
已完结
Crafting narratives to influence consumers: a systematic review of storytelling marketing
10个月前
已完结
How to promote business analytics project effectiveness: a cross-disciplinary bibliometric analysis
11个月前
已完结
Top management demographic characteristics and company performance
1年前
已完结
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