Lv1
50 积分 2023-09-19 加入
The Influence of Website Characteristics on a Consumer's Urge to Buy Impulsively
1小时前
待确认
Avoid the four perils of CRM
1年前
已完结
Avoid the four perils of CRM
1年前
已完结
Comparison of perceived acquisition value sought by online second-hand and new goods shoppers
1年前
已完结
Effects of mental accounting on purchase decision processes: A systematic review and research agenda
1年前
已完结
What do customers expect of travel agent–customer interactions? Measuring and improving customer experience in interactions with travel agents
2年前
已完结
Webcare quality: conceptualisation, scale development and validation
2年前
已完结
It’s part of the job: How webcare agents regulate their emotions during service interactions on Facebook and Twitter
2年前
已完结
Managerial response strategies to eWOM: A framework and research agenda for webcare
2年前
已完结
Complaint De-Escalation Strategies on Social Media
2年前
已完结
皖公网安备34019202002308
