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270 积分 2024-12-07 加入
The golden zone of AI’s emotional expression in frontline chatbot service failures
8天前
已完结
Some Empirical Aspects of Multi-sided Platform Industries
11天前
已完结
Exploring the effect of AI warm response on consumer reuse intention in service failure
16天前
已完结
From failure to forgiveness: Robots’ proactive role in the tourism industry
22天前
已完结
Artificial Intelligence or Human Service, Which Customer Service Failure Is More Unforgivable? A Counterfactual Thinking Perspective
29天前
已完结
Examining the impact of service robot communication styles on customer intimacy following service failure
1个月前
已完结
Falling out with AI-buddies: The hidden costs of treating AI as a partner versus servant during service failure
1个月前
已完结
Big Data for Good: Insights from Emerging Markets*
1个月前
已完结
Augmented reality advertising via a mobile app
1个月前
已完结