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Every Story Has Two Sides: Co-Production in the Financial Service Industry
3个月前
已关闭
Self-service technologies (SSTs) in airline services: multimediating effects of flow experience and SST evaluation
3个月前
已完结
Value co-creation or value co-destruction: co-production and its double-sided effect
4个月前
已关闭
Resistance of facial recognition payment service: a mixed method approach
4个月前
已完结
Effect of situational factors (control, convenience, time pressure, and order complexity) on customers’ self-service technology choices
4个月前
已完结
The Impact of Coproduction Resentment on Continuation Intention
4个月前
已完结
When Customers Resist Self-Service Technology: A Shadow Work Perspective
4个月前
已完结