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Every Story Has Two Sides: Co-Production in the Financial Service Industry
7个月前
已关闭
Self-service technologies (SSTs) in airline services: multimediating effects of flow experience and SST evaluation
7个月前
已完结
Value co-creation or value co-destruction: co-production and its double-sided effect
8个月前
已关闭
Resistance of facial recognition payment service: a mixed method approach
8个月前
已完结
Effect of situational factors (control, convenience, time pressure, and order complexity) on customers’ self-service technology choices
8个月前
已完结
The Impact of Coproduction Resentment on Continuation Intention
8个月前
已完结
When Customers Resist Self-Service Technology: A Shadow Work Perspective
8个月前
已完结