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370 积分 2024-10-12 加入
AI Chatbot, Human, and In-Between: Examining the Broader Spectrum of Technology-Human Interactions in Driving Customer-Brand Relationships Across Experience and Credence Services
2个月前
已完结
Human versus chatbot: Understanding the role of emotion in health marketing communication for vaccines
2个月前
已完结
Chatbot or human? The impact of online customer service on consumers' purchase intentions
2个月前
已完结
Artificial Intelligence or Human Service, Which Customer Service Failure Is More Unforgivable? A Counterfactual Thinking Perspective
2个月前
已完结
Tourism live streamers as brand ambassadors: investigating their impact on destination brand value through social exchange theory
2个月前
已完结
Development and Validation of the Basic Empathy Scale
4个月前
已完结
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