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EXPRESS: Automated versus Human Agents: A Meta-Analysis of Customer Responses to Robots, Chatbots, and Algorithms and Their Contingencies
12小时前
待确认
A comparison between chatbot and human service: customer perception and reuse intention
4个月前
已完结
How AI-Based Systems Can Induce Reflections: The Case of AI-Augmented Diagnostic Work
4个月前
已完结
Leveraging ChatGPT and other generative artificial intelligence (AI)-based applications in the hospitality and tourism industry: practices, challenges and research agenda
5个月前
已完结
A Multianalytical SEM-ANN Approach to Investigate the Social Sustainability of AI Chatbots Based on Cybersecurity and Protection Motivation Theory
5个月前
已完结
Creational and conversational AI affordances: How the new breed of chatbots is revolutionizing knowledge industries
5个月前
已完结
How does AI technology integration affect employees’ proactive service behaviors? A transactional theory of stress perspective
5个月前
已完结
How does artificial intelligence affect the environmental performance of organizations? The role of green innovation and green culture
5个月前
已完结
Game changers: A generative AI prompt protocol to enhance human-AI knowledge co-construction
5个月前
已完结
Generative AI in higher education and beyond
5个月前
已完结
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