Lv12
20 积分 2025-10-12 加入
Facts or Feelings? How Virtual Streamers Reduce Consumer Uncertainty Across Product Types
5小时前
待确认
Informing or persuading? How AI chatbot language styles shape tourists’ visit intentions
5小时前
已完结
Human-Robot Trait Matching Effect: Consumers Appreciate Robots in Congruence with Their Self-Traits
15天前
已完结
Birds of a feather flock together: matched personality effects of product recommendation chatbots and users
16天前
已完结
Robot service failure: interaction effect of robot language style and customers’ sense of humor on service failure recovery
26天前
已完结
Exploring the impact of certainty language style in social media influencers-generated content on consumers’ purchase behavior
1个月前
已完结
Will customers buy financial products impulsively? AI-powered chatbots’ recommendations
5个月前
已关闭
Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions
6个月前
已完结
Sincerity or incompetence? The double-edged sword effect of sadness expression in chatbots service failure
6个月前
已完结
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